FAQ
Can I arrive at Tarrales Natural Reserve without a reservation?
No, all visits must have a confirmed reservation. We don't allow any last minute bookings for lodging, food or tours.
ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.
Can I pay with a credit card?
Yes, we accept all major credit cards.
Your prices are listed in dollars. Do I have to pay in USD?
No, you can pay in USD or GTQ.
Do I need a 4x4 Vehicle to enter the reserve?
No, a small sedan or coupe will arrive just fine.
Can I book my tours when I arrive at the reserve?
ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.
Do I need to pay in advance to reserve my visit?
No, at this moment you can pay when you leave - we're not requiring deposits to confirm reservations at this time.
How do meals work?
Meals are served buffet style. All of our meals are pre-planned with a one week rotation of recipes . We also have soft-drinks, beers, wine and snacks available for purchase.
We can prepare food for a number of diets and allergies such as: vegetarian, vegan, dairy-free and gluten-free. Please let us know in advance if you have any special concerns!
If you're looking to just stop by for a meal with us, please send an e-mail and make a reservation.
Meal costs are as follows:
Breakfast $17
Lunch $18
Dinner $18
Do you have Wi-Fi?
Yes, we do have Wi-Fi available in reception and all rooms at the main campus. Internet is provided by Starlink.
Are you pet Friendly?
Due to problems with multiple pet owners not respecting the rules for pets at Los Tarrales we are no longer receiving pets. Thank you for your understanding.
Please note that outside food and beverages are not permitted at Los Tarrales.