FAQ
Can I arrive at Tarrales Natural Reserve without a reservation?
​
No, all visits must have a confirmed reservation. We don't allow any last minute bookings for lodging, food or tours.
​
ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.
​
Can I pay with a credit card?
​
Yes, we accept all major credit cards.
​
Your prices are listed in dollars. Do I have to pay in USD?
​
No, you can pay in USD or GTQ.
​
Do I need a 4x4 Vehicle to enter the reserve?
​
No, a small sedan or coupe will arrive just fine.
​
Can I book my tours when I arrive at the reserve?
​
ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.
​
Do I need to pay in advance to reserve my visit?
​
No, at this moment you can pay when you leave - we're not requiring deposits to confirm reservations at this time.
How do meals work?
​​
Meals are served buffet style. All of our meals are pre-planned with a one week rotation of recipes . We also have soft-drinks, beers, wine and snacks available for purchase.
​
We can prepare food for a number of diets and allergies such as: vegetarian, vegan, dairy-free and gluten-free. Please let us know in advance if you have any special concerns!
​​​
If you're looking to just stop by for a meal with us, please send an e-mail and make a reservation.
​
Meal costs are as follows:
​
Breakfast $17
Lunch $18
Dinner $18
​
Do you have Wi-Fi?
​​
Yes, we do have Wi-Fi available in reception and all rooms at the main campus. Internet is provided by Starlink.
Are you pet Friendly?
​​
Due to problems with multiple pet owners not respecting the rules for pets at Los Tarrales we are no longer receiving pets. Thank you for your understanding.
​