FAQ

Can I arrive at Tarrales Natural Reserve without a reservation?

No, all visits must have a confirmed reservation. We don't allow any last minute bookings for lodging, food or tours.

ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.

Can I pay with a credit card?

Yes, we accept all major credit cards.

Your prices are listed in dollars. Do I have to pay in USD?

No, you can pay in USD or GTQ.

Do I need a 4x4 Vehicle to enter the reserve?

No, a small sedan or coupe will arrive just fine.

Can I book my tours when I arrive at the reserve?

ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.

Do I need to pay in advance to reserve my visit?

No, at this moment you can pay when you leave - we're not requiring deposits to confirm reservations at this time.

How do meals work?

Meals are typically served buffet style but if you are part of a smaller group we will likely serve the food at your table family style. All of our meals are pre-planned but you're pretty much guaranteed to never eat the same thing twice because we have a pretty varied menu. We also have soft-drinks, beers, wine and snacks available for purchase.

We can prepare food for a number of diets and allergies such as: vegetarian, vegan, dairy-free and gluten-free. Please let us know in advance if you have any special concerns!

If you're looking to just stop by for a meal with us, please send an e-mail and make a reservation.

Meal costs are as follows:

Breakfast $15

Lunch $15

Dinner $15

Do you have Wi-Fi?

Yes, we do have Wi-Fi available in reception. Sometimes we have signal problems and we are on a limited data plan so we ask that you don't stream videos or upload large photo files.

Are you pet Friendly?

We currently have two pet-friendly rooms. All pets must be kept on leash while out and about around the reserve. Pets are not allowed in the dining areas. All pets must be up to date on vaccinations and deworming. There is a $20 fee per dog per night.