FAQ

Can I arrive at Tarrales Natural Reserve without a reservation? 

No, all visits must have a confirmed reservation. You're welcome to stop by Monday - Friday 9AM - 5PM if you're curious about our installations and services but we don't allow any last minute bookings for lodging, food or tours. 

Can I pay with a credit card?

Yes, we accept all major credit cards.

Can I book my tours when I arrive at the reserve? 

Yes and no. We generally need a couple days advance notice on tours because our guides we hire from nearby communities and sometimes they already have previous engagements. So please let us know ahead of time if you're going to want to schedule a tour but if you arrive and decide you want one we will do our best to find you a guide. 

Do I need to pay in advance to reserve my visit? 

No, at this moment you can pay when you leave - we're not requiring deposits to confirm reservations at this time.

 

How do meals work? 

Meals are typically served buffet style but if you are part of a smaller group we will likely serve the food at your table family style.  All of our meals are pre-planned but you're pretty much guaranteed to never eat the same thing twice because we have a pretty varied menu. We also have soft-drinks, beers, wine and snacks available for purchase.

We can prepare food for a number of diets and allergies such as: vegetarian, vegan, dairy-free and gluten-free. Please let us know in advance if you have any special concerns!

If you're looking to just stop by for a meal with us, please send an e-mail and make a reservation.

Meal costs are as follows:

Breakfast $13

Lunch $15

Dinner $15

Do you have Wi-Fi? 

Yes, we do have Wi-Fi available in reception. Sometimes we have signal problems and we are on a limited data plan so we ask that you don't stream videos or upload large photo files. 

Are you pet Friendly? 

At this moment we don't allow pets. 

Los Tarrales Natural Reserve

km 164.2 Ruta Nacional 11

Patulul, Suchitepéquez

TEL: +502 5919-8882

E-MAIL: Click Here

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