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FAQ

Can I arrive at Tarrales Natural Reserve without a reservation? 

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No, all visits must have a confirmed reservation. We don't allow any last minute bookings for lodging, food or tours. 

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ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.

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Can I pay with a credit card?

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Yes, we accept all major credit cards.

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Your prices are listed in dollars. Do I have to pay in USD?

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No, you can pay in USD or GTQ.

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Do I need a 4x4 Vehicle to enter the reserve?

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No, a small sedan or coupe will arrive just fine.

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Can I book my tours when I arrive at the reserve? 

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ALL TOURS MUST BE BOOKED WITH 48 HOURS OF ANTICIPATION.

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Do I need to pay in advance to reserve my visit? 

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No, at this moment you can pay when you leave - we're not requiring deposits to confirm reservations at this time.

 

How do meals work? 

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Meals are served buffet style.  All of our meals are pre-planned with a one week rotation of recipes . We also have soft-drinks, beers, wine and snacks available for purchase.

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We can prepare food for a number of diets and allergies such as: vegetarian, vegan, dairy-free and gluten-free. Please let us know in advance if you have any special concerns!

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If you're looking to just stop by for a meal with us, please send an e-mail and make a reservation.

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Meal costs are as follows:

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Breakfast $17

Lunch $18

Dinner $18

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Do you have Wi-Fi? 

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Yes, we do have Wi-Fi available in reception and all rooms at the main campus. Internet is provided by Starlink.

Are you pet Friendly? 

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Due to problems with multiple pet owners not respecting the rules for pets at Los Tarrales we are no longer receiving pets. Thank you for your understanding.  

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